|
|
These terms and conditions apply to 2011 vacations
Read the 2012 terms and conditions here.
PLEASE READ CAREFULLY
The purchase of any travel services offered by Lontours Canada Limited doing business as Monograms (hereinafter "Monograms") constitutes a contractual arrangement between you and Monograms, and represents your acceptance of the Monograms Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. You are advised to check on the Web sites or to request the latest version of the Terms & Conditions from your Travel Agent or Monograms prior to booking your vacation.
How to Make a Booking
To make a reservation, contact your travel agent.
Deposit & Final Payment:
A non-refundable, non-transferable deposit of $250 per land vacation per person is required for Monograms to reserve space for you, with some limited exceptions as noted below. Your booking is not confirmed until the deposit is received by Monograms and you receive a confirmation invoice. Monograms accepts cheques, money orders, Visa, MasterCard, and American Express. Your payment is not deemed made until it is received by Monograms. Your reservation will be automatically canceled if deposit is not received by Monograms by the deposit due date. On certain departures, deposits may be required at time of booking to hold or to confirm space for you. Please review and verify your booking invoice thoroughly and contact your Travel Agent or Monograms immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. Monograms cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. In the case of billing errors, Monograms reserves the right to re-invoice you with correct pricing.
Final payment is due 45 days prior to commencement of services, with some limited exceptions as set forth below. Payment of the deposit indicates you have read and accepted these Terms and Conditions.
If final payment is not received by the due date, your reservation will be cancelled and your full deposit, including Travel Insurance payments, will be retained by Monograms. Monograms is not responsible for canceled land and/or air reservations in the event payment is not received by the final payment date. Payment in full is required at time of booking for reservations made within the final payment date of your vacation (in most cases, within 45 days of departure). For group reservations, Travel Agents should refer to the Group Policy, which will be provided to you by Monograms upon request and is also located in the Travel Agent Portal.
Acceptance on the vacation is subject to presentation of the Monograms Traveller Certificate, which will be available in your final Travel Documents.
Exceptions Apply to These Vacations:
The following deposit and/or final payment dates apply to these vacations. Please see your invoice for more information on deposit and/or final payment dates.
Air Inclusive Vacations:
- An additional $250 per person non-refundable air deposit is required for any air booked in conjunction with any land vacation. Air can only be booked by Monograms in conjunction with a land package.
Exceptions ro final payment or deposit amounts:
-
South America: For cruise vacations that include a cruise on the Stella Australis, vacations that include a cruise on the Santa Cruz, vacations that include a cruise on the Galapagos Explorer II, vacations that include a cruise on the Iberostar Grand Amazon, and vacations that include the Galapagos Finch Bay, final payment is due 90 days prior to the commencement of services.
-
Africa: For vacations that include Botswana/Zambia's National Parks (code IQBA/B, IQZA/B, IQIA/B, IQAA/B, IQOA/B, IQCA/B) a non-refundable , per person deposit of $1000 is required to reserve space for you. Final payment for these vacations is due 90 days prior to the commencement of services.
-
Europe: For vacations with included internal air, a non-refundable, per person deposit of $500 is required to reserve your spot.
-
North America: For Single City Getaways and Driving Vacations, a $50 per person, non refundable deposit is required to reserve space for you.
-
North America: For payment for North America Rail Getaways (code JR) due 65 days prior to the commencement of services.
The following taxes and fees will be added to your trip price if you book an air-inclusive vacation with Monograms. These taxes and fees are dependent upon your itinerary. Please ask your Travel Agent at time of reservation for more information.
- Final payment for North America Rail Getaways (code JRA/B) is due 65 days prior to the commencement of services.
The following taxes and fees will be added to your trip price if you book an air-inclusive vacation with Monograms. These taxes and fees are dependent upon your itinerary. Please ask your Travel Agent or your Monograms representative at time of reservation for more information.
- September 11th Security Fee up to $10 per person
- Passenger facility charges up to $18 per person
- Federal domestic flight segment fees up to $3.50 per segment
- U.S. and International arrival and departure and other government-imposed fees of up to $375 per person
Cancellations & Cancellation Fees:
If cancellation is received by Monograms before the final payment date of your vacation, your non-refundable deposit and Travel Insurance payments will be retained in addition to any airline-imposed fees or penalties. For individual reservations, the following per person cancellation fees apply. Total price does not include discounts, promotions, or special incentives. (For group reservations, refer to the Group Policy.)
Standard Cancellation Fees:
If cancellation is received by Monograms before the final payment date of your vacation, your non-refundable deposit and Travel Protection payments will be retained in addition to any airline-imposed fees or penalties. For individual reservations, the following per person cancellation fees apply. Total price does not include discounts, promotions, or special incentives. (For group reservations, refer to the Group Policy.)
Standard Cancellation Fees escorted and independent vacations:
- 45-22 days prior to commencement of services: 20% of total price plus Travel Insurance payments
- 21-8 days prior to commencement of services: 30% of total price plus Travel Insurance payments
- 7-1 days prior to commencement of services: 50% of total price plus Travel Insurance payments
- On departure day and later: 100% of total price plus Travel Insurance payments
Exceptions to the standard cancellation fees:
South America: For cruise vacations that include a cruise on the Stella Australis, vacations that include a cruise on the Santa Cruz, vacations that include a cruise on the Galapagos Explorer II, vacations that include a cruise on the Iberostar Grand Amazon, and vacations that include the Galapagos Finch Bay, the following cancellation fees apply:
-
90-60 days prior to commencement of services: 35% of total price plus Travel Insurance payments
-
59-30 days prior to commencement of services: 50% of total price plus Travel Insurance payments
-
29-1 days prior to commencement of services: 80% of total price plus Travel Insurance payments
-
On departure day and later: 100% of total price plus Travel Insurance payments
Africa: For vacation that include Botswana/Zambia's National Parks (codes IQBA/B, IQZA/B, IQIA/B, IQAA/B, IQOA/B, IQCA/B), the following:
cancellation fees apply:
-
90-60 days prior to commencement of services: 35% of total price plus Travel Insurance payments
-
59-30 days prior to commencement of services: 50% of total price plus Travel Insurance payments
-
29-1 days prior to commencement of services: 80% of total price plus Travel Insurance payments
-
On departure day and later: 100% of total price plus Travel Insurance payments
North America single-city, multi-city getaways & driving vacations:
-
45-31 days prior to commencement of services: deposit plus Travel Insurance payments
-
30-7 days prior to commencement of services: 30% of total price plus Travel Insurance payments
-
6-1 days prior to commencement of services: 50% of total price plus
-
On departure day or later: 100% of total price plus Travel Insurance payments
North America Rail Getaways (code JR):
Cancellation fees may also apply to any additional services, including accommodations, independently supplied services, and optional excursions reserved prior to, during, and after the tour. If flight changes, including flight cancellations and/or name changes, are requested after full land and air deposits are received, revision fees, change fees, or airline cancellation fees will apply (see "Revision Fees" below). In many instances, airline revision or change fees can be up to $250 but in some instances may be up to 100% of the ticket price. Cancellation penalties will be quoted at time of cancellation.
If flight changes-including flight cancellations or name changes-are requested after full land and air deposit is received, revision fees, change fees, or airline cancellation fees will apply (see "Revision Fees" below). If an air-inclusive vacation is canceled after air tickets have been issued, refunds will be processed after air tickets are returned to Monograms. In many instances, airline revision or change fees can be up to $250 but in some instances may be up to 100% of the ticket price. Cancellation penalties will be quoted at time of cancellation.
Monograms reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand. If a vacation is cancelled prior to departure, Monograms' only responsibility will be to refund the amount received for the reservation. Monograms will try to rebook the same vacation with a different departure date, or a similar vacation. For air-inclusive vacations, Monograms will try to confirm air schedules for the selected new dates, subject to availability. Monograms cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Monograms.
Revision Fees:
Any revision to a booking may result in the loss of a confirmed airline reservations or increased airfare which will be payable by the passenger. A fee of $30 per transaction will be charged for any alteration or revision made to a reservation. Additional airline and hotel penalties may also apply and may be up to 100% of the full price. A change of traveller name, vacation date, or itinerary within final payment will be treated as a full cancellation and new reservation; vacation cancellation fees (as above) apply.
Air Arrangements:
Monograms is not responsible if an airline cancels, reschedules, or delays a flight for any reason. If you miss your departure flight, it is your responsibility to work with the airline on which you are ticketed to reach your destination. Monograms is not responsible for any additional expenses you may incur prior to joining your trip. Monograms is not responsible for and will not provide any refund for portions of trips missed due to canceled, rescheduled, or delayed flights.
For air purchased through Monograms, if any air schedule requires an overnight stay in a gateway city, Monograms can assist you with hotel reservations; however, the cost of the overnight stay (including hotel and meals) is at your expense. Air routings are subject to availability. Routings are not guaranteed and are subject to change at any time.
If you make your own flight arrangements, Monograms will not be responsible for any loss resulting from cancellation or changes in international gateways or travel dates. We recommend that you do not purchase airline tickets with high penalty charges for changes.
Under the new Secure Flight Program enacted by the U.S. Department of Homeland Security, the Transportation Security Administration (TSA) requires airlines to collect information from you for the purposes of watch list matching. Providing this information to Globus is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. At time of booking air, Globus will inquire if you would like to provide the required information to your air booking to pass to the airline(s) for the Secure Flight Program. The information includes full name, date of birth, gender and redress number (if available).
Participation:
For the benefit of everyone on your vacation, Monograms reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interests of the other participants. Monograms will not refund or cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behavior.
Travellers Who Need Special Assistance on Tours and/or Cruises:
You must report any disability requiring special attention while on tour or on cruise to Monograms at the time the reservation is made. Monograms will make reasonable attempts to accommodate the special needs of disabled travellers, but is not responsible in the event it is unable to do so nor responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers. Monograms cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travellers who need such assistance and must assume full responsibility for their well being. Not all sightseeing stops/sites accommodate wheelchairs and some locations and sightseeing activities require extensive standing, sitting or walking. Monograms is not responsible for any missed activities due to a participant's inability to participate with the group. Most transportation services, including the touring motorcoach, are not equipped with wheelchair ramps. With prior permission and waivers, we will attempt to accommodate motorized scooters on domestic vacations, depending on the suitability of the itinerary. Motorized scooters are not typically suitable on international tours.
Young Travellers:
travellers who are under 18 years old on the departure date must be accompanied by an adult throughout the vacation and must share an adult's accommodation. There are no age restrictions on Monograms Independent Vacations. Land arrangements for infants under two are free of charge, providing parents pay hotels directly for special arrangements (e.g., food, crib, etc.). For any special requirements regarding airline tickets for children, contact your airline directly.
The following young traveller discounts apply to Monograms vacations.
Monograms vacations in Europe, Single-City & Multi-City Getaways in North America:
Children 12-17 receive a 10% discount on the land vacation price; children 11 and under receive a 50% discount when sharing accommodations with two adults. The land vacation price does not include air between cities (internal air) when applicable.
On Monograms Pre & Post cruise packages:
Children 2-17 receive a 10% discount on the land vacation price
On Monograms vacations in China and Asia, South America, Australia, New Zealand, Africa and North America Rail Getaways:Children 2-17 receive a 10% discount on the land vacation price. The land vacation price does not include air between cities (internal air), when applicable.
Monograms North America Driving Vacations & Hawaii Island Getaways:
The land package for children 2-11 is free when sharing accommodations with two adults. There is no discount for children 12 and over. The land vacation price does not include air between cities (internal air), when applicable, or sightseeing costs on Hawaii Island Getaways
On vacations in South America: Except vacations that include a Galapagos cruise or a cruise on the Iberostar Grand Amazon (ISBA, ISLA), children 2-17 receive a 10% discount on the land vacation price. The land vacation price does not include air between cities (internal air). There is no discount for young travellers on Monograms vacations that include a Galapagos cruise or a cruise on the Iberostar Grand Amazon. On vacations that include a cruise on the Iberostar Grand Amazon, Children under 15 are not allowed.
Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be travelling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-travelling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements or recommendations.
Smoking:
Smoking is not allowed on transportation that is exclusively provided by Monograms. On cruise ships, smoking is restricted to certain areas of the vessel. Many hotels in North America have imposed a 100% non-smoking policy and many cities have imposed non-smoking regulations in public spaces. As a standard rule, Monograms confirms non-smoking hotel rooms. If you require a smoking room a request may be submitted, but we cannot guarantee availability.
Price Policy:
All vacation prices are based on rates (reflecting foreign exchange rates) known at the time of publication and expected to be in effect at the time of departure, and do not include airfare except where noted. Vacation prices are per person, based on double occupancy. Single room supplements and triple and quad room reductions are listed where applicable. Not all accommodation types are available on all vacations. Prices are subject to increase without notice, subject to the guarantees set forth below.
Once Monograms has received your full deposit for any vacation departing in 2011 that land vacation price is guaranteed and you are protected against any land price increase due to currency surcharge. Any subsequent cost increases are at Monograms' expense, not including energy cost increases and/or any government tax increases.
Air-inclusive vacations, and/or land-only vacations that include air between cities (internal air) departing in 2011 are guaranteed when Monograms has received your full land and air deposit. Monograms reserves the right to ticket bookings upon receipt of full land and air deposit thus any subsequent changes made at your request are subject to airline-imposed change fees and/or changes in airfare price, which are your responsibility to pay. Air is only available to passengers travelling from the United States and only available when booked in conjunction with a land vacation.
Vacation departures in 2011 & 2012 are subject to itinerary modifications. Full details will be available in September 2011. travellers have the right to cancel their reservation without penalty within 14 days of notification in the event of itinerary modifications for departures in 2011.
Visas & Passports:
You are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Non-Canadian citizens must consult with appropriate consulates to determine if any visas are needed and are responsible for obtaining all visas and entry documents independently. Monograms is not responsible for providing you with specific visa and passport information or documentation, and Monograms cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation. All passengers travelling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when travelling, as many countries require blank pages. Multiple-entry visas are required for some vacations. It is your responsibility to verify all visa and passport requirements.
Accommodations:
The accommodations listed on the Web site are intended to be used on all departures; however, if a change becomes necessary for any reason, including additional departures on the same date and/or hotel location changes, the accommodations substituted will be equivalent to those shown. Every effort is made to reserve only twin-bedded rooms. Occasionally, some hotels will only provide double-bedded rooms. These rooms will be allocated to couples. Please note that accommodation check-in times vary worldwide.
Baggage Allowance:
Porterage for one suitcase is included in the vacation price. Airport/train station porterage is not included unless otherwise specified in your travel documents. Your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50lbs (22kg). We regret that we are unable to accept a second suitcase or any luggage exceeding these limits on any vacation. Some vacations have more restrictive regulations than these listed above. Please refer to your Travel Documents for more information.
Air carrier restriction may vary from the limitations listed above. Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to destination, and are becoming more restrictive. Some airlines charge fees for checked baggage and these fees are not included in the airfare or the vacation package price. Please check with your airline(s) directly for baggage information and regulations. Monograms is not responsible for additional fees imposed by air carriers for baggage. Regulations within most airports require that travellers handle their own luggage through customs. No responsibility is accepted by Monograms for loss of or damage to baggage or any of the traveller's belongings throughout the duration of the vacation. Baggage insurance is recommended. See the Monograms Web site for an all-inclusive Travel Protection Plan.
Carry-on bags should not exceed the dimensions of 12"x11"x6". For safety reasons, wheeled carry-on bags are not suitable as hand luggage on motorcoaches and mini-buses. Carry-on bags must be small enough to store in overhead bins or under the seat in front of you on motorcoaches and other transportation.
Travel Documents: Passenger Travel Documents, including e-ticket itineraries, are sent by regular ground delivery approximately 2-3 weeks prior to departure, provided full invoice payment has been received.
Not Included in the Vacation Price: Federal inspection fees for the Federal U.S. Customs and Immigrations; International Air Transportation tax; agricultural tax; other per person taxes imposed by government entities; airport taxes and fees including the September 11th Security fee up to $10 per person, passenger facility charges up to $18 per person, Federal domestic flight segment fees up to $3.50 per segment, GST/HST Tax and U.S. and International arrival and departure and other government-imposed fees between $200 - $375 per person; port taxes; passports; visas and vaccinations; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ship's crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted Monograms menu as presented at a hotel or restaurant or onboard your vessel (these extra items will be billed to you before leaving the hotel, ship, or restaurant); optional excursions; additional excursions and activities; airport transfers on non-qualifying flights; airport transfers with cruise only, porterage at airports and train stations; Travel Protection; baggage fees; and all other items of a personal nature.
Refunds: Please note that any request for refunds is subject to these Terms & Conditions; no refund will be made for unused services of less than 48 consecutive hours, for unused transportation where group activity tickets are involved or for voluntary modifications made by the traveller. Airport transfers are complimentary with air booked through Monograms on qualifying flights and dates. Not all flights or dates qualify. Customers not using the included transfer will not be given a cash equivalent or vacation price reduction.
Service Inquiries after the Vacation: After returning from your vacation, if you wish to inquire about any services provided, please ensure that all correspondence relating to those services is received by Monograms, traveller Services, Lontours Canada, Ltd. (see address under "Responsibility").
Any complaint or claim involving the vacation services offered on the Web sites must be notified to Monograms within 30 days of the tour completion, except where such time limitations are prohibited by law.
As it is difficult and sometimes impossible to properly investigate a complaint if Monograms is not advised of such complaint quickly, any compensation you may have been able to claim could be reduced or even forfeited if you do not follow the complaints procedure set out in this clause.
In the event of a problem or complaint involving the negligence of any suppliers, sub-contractors, or agents in relation to any service provided to the vacation participant, Monograms must receive the complaint while on the tour or cruise or within 30 days of tour completion.
Holidays: During local or national holidays or special events, on Sundays, and religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, and shopping may be limited or not available. Alternatives will be offered whenever possible. Monograms cannot be held responsible for any closures or curtails for any reason.
Christmas Market Vacations: Please note that markets generally close prior to Christmas Eve.
Safety: Please be aware that during your participation in vacations operated by Monograms, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of travelling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Monograms will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Monograms will use its best efforts to ensure the adequate measures are taken, by agreeing to participate in a tour and/or optional excursions you agree that you will hold Monograms harmless regarding any provision of medical care or the adequacy of any care rendered.
Photographs or Pictures: Photographs or pictures appearing on the web site should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown on the vacation pages are current at the time of printing and may not reflect the actual tour routing should the itinerary change.
Optional Excursions & Activities:The air carriers, accommodations, and other suppliers (referred to as "the Suppliers") (including but not limited to trains, cruises, ferries, motorcoaches, hotels, and restaurants) providing optional activities and excursions ("the Services") in the area of the vacation itinerary that are available for booking prior to departure or in the area of the activity or excursion are not run, supervised, or controlled in any way by Monograms. These services are provided by local operators or other third parties that are entirely independent of Monograms, which has no control and has no right of control over the operations of these independent contractors.
Such activities and excursions do not form any part of the product or services sold to you by Monograms or of these Terms & Conditions, even where Monograms suggests particular operators/other third parties and/or assists you in booking such activities or excursions. Your contract for such activity or excursion will be with the organizer or operator of that activity or excursion and will be subject to its Terms & Conditions, which may contain exclusions or limitations of liability. Monograms has no liability for any such activity or excursion or for any act(s) or omission(s) of the organizer or operator or for any of its employees or agents or any other person(s) connected with the activity or excursion.
Any advice or assistance on or with any activity or excursion provided by any local representative does not mean or imply that the activity or excursion is sold, supervised, or controlled by Monograms or that any such advice or assistance is given on behalf of Monograms. Vacation participants are asked to check with the operator of any activity or excursion and the applicable Terms & Conditions before booking.
Responsibility: Lontours Canada Limited, located at 1061 Eglinton Ave West, Toronto Ontario, M6C 2C9, is an independent company ("the Company") licensed to market and distribute travel products under the Monograms brand name, and arrange for the vacation services offered on its Web site, including transportation, sightseeing, and accommodations through independent contracts.
The air carriers, accommodations, and other suppliers (including but not limited to trains, cruises, ferries, motorcoaches, hotels, and restaurants) providing services are independent contractors and are not agents, employees, servants, or joint venturers of the Company or its affiliates. All certificates and other travel documents for services issued by the Company are subject to the Terms & Conditions specified by the supplier, which are available upon request, and to the laws of the countries in which the services are supplied.
The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier's liability to passengers (vacation participants). Where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail, or road carrier or any stay in a hotel, the Company's maximum liability is the maximum which would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montr'al Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.
After departure, if the services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Company, the Company will arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of vacation participants, and any resulting savings will be refunded by the Company to vacation participants.
The Company reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time. The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel Insurance Plan, or any other person.
Any dispute between the vacation participant and the Company directly or indirectly relating to the Terms & Conditions shall be first submitted to mediation at Toronto, Ontario, before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by binding arbitration under Ontario laws (Arbitration Act, 1991) in Toronto, Canada where the arbitration shall be conducted before a single arbitrator in English. The prevailing party shall be entitled to an award of costs and reasonable legal fees. Any action to enforce the arbitrator's decision shall be brought in the courts of the province of Ontario.
Arbitration against the Company must be commenced within one year following the date of tour completion. Neither the Company nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.
No person, other than an authorized representative of the Company by a document in writing, is authorized to vary, add, or waive any term or condition in its brochure or on its Web site, including any term or condition set forth in the preceding provisions.
Trade name: Monograms, registered trade mark in Canada No. TMA664895.
|